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Paris Nails & Spa Wichita
POLICY
Please read our policies carefully.
REFUNDS, REPAIRS & SERVICE ADJUSTMENTS
If your nails become scratched or misshapen, we will fix them for you. To receive this service, please inform the salon within 6 days of your initial service. You must schedule an appointment for the repair within one week of the original service.
Please note that we do not offer refunds or credit notes, and simply changing your mind is not an acceptable reason for a refund.
If you are unhappy with the quality of our work, we will redo the service at no extra cost, but you must notify us before leaving the salon. Once you leave the salon, it is assumed that you are satisfied with the results.
If your nails are damaged due to negligence or improper care, we will charge for any repairs or replacements. If you are unsure about nail care, please feel free to ask our technician for guidance.
PUNCTUALITY
If you anticipate being late for your appointment, please notify a salon coordinator. If your delay exceeds 10 minutes and we have not been informed, your appointment may be subject to cancellation.
While we will do our best to accommodate you, we cannot guarantee that all services will be completed if you are late, as we have a schedule to maintain.
PERSONAL BELONGINGS
Paris Nails & Spa Wichita cannot be held responsible for any personal belongings that may be lost, damaged, stolen, or misplaced during your visit.
We kindly ask that you keep your valuables with you, handle salon products, including nail polish, with care, and make sure you have not left any of your belongings behind before leaving the salon.
PAYMENT METHODS
You can pay for all services and products using cash, Visa, MasterCard, Discover, or Paris Nails & Spa Gift Certificates.
GIFT CARD / VOUCHER TERMS OF USE
Your Gift Card cannot be used for cash advances or exchanged for cash. We are not responsible for expired cards, and lost or stolen cards will not be replaced or refunded.
Gift Cards cannot be canceled, and it is your responsibility to keep your card safe and secure.
COMPLAINTS / FEEDBACK
At Paris Nails & Spa Wichita, we value your feedback and are committed to ensuring your satisfaction. If you are unhappy with your service, please let us know:
In-Salon: Speak with a manager or coordinator.
Email / Phone: Contact us at Parisnails.wi@gmail.com or 316-652-7388.
Online: Leave feedback on our website or social media.
We will acknowledge your complaint within 24 hours, investigate the issue, and work with you to find a solution. Our goal is to ensure a positive experience, and we may follow up to make sure you are satisfied with the resolution.
Your feedback helps us improve and provide the best service possible.
WHAT YOU NEED TO DO
To ensure you receive the best service at Paris Nails & Spa Wichita, please follow these steps:
Let us know which service you would like. If you are unsure, our talented technicians or the salon manager are always available to assist you.
Inform our staff of any allergies to products, chemicals, or substances before your service begins.
We value your feedback. Please feel free to share your comments or suggestions during your service so we can promptly address your needs.
If you have any concerns about the salon, our staff, or any services, please inform the salon manager immediately.
If you suspect an infection or unusual reaction related to your nails, please notify the salon manager right away.
At Paris Nails & Spa Wichita, we are dedicated to providing high-quality service and treating all clients with respect and courtesy. Thank you for your continued support.